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Re-imagining Telecom Operations: From Contract Negotiations to Customer Service

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Re-imagining Telecom Operations: From Contract Negotiations to Customer ServiceThis Industry Viewpoint was authored by N Shashidhar, VP & Global platform head, EdgeVerve In the digital age, telecom is more than just a sector—it’s the ultimate digital influencer, pioneering tech revolutions and ensuring we’re always plugged in. But behind the veneer of seamless connections and next-gen services lies a complex labyrinth of operational challenges […]

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